Course Catalog | Dynamics 365 CRM Solutions

AB-210T00 training: master Dynamics 365 Sales AI, from lead scoring and AI agents to forecasting, dashboards, Power Platform and Copilot Studio integration

Learn Power Platform model-driven app best practices with Chris Parkes. Dataverse, solution layering, table design and naming conventions, in 60 focused minutes.

Extend Copilot with Copilot Studio with MVP Marco Totovic. Components, multi-channel deployment and building journeys for CE and Power Platform pros, in 60 minutes.

Learn Copilot for Power Apps with MVP Marco Totovic. AI-driven app development, key features, real limitations and a live build, in 60 focused minutes.

Explore Copilot for Power Automate with MVP Marco Totovic. Intelligent flow creation, real capabilities, honest limitations and a live build, in 60 minutes.

Build your Dynamics 365 Sales implementation skills: environments, solutions, customisation, integrations and data migration in this self-paced booster

Master Dynamics 365 Sales configuration, sales cycle management and forecasting with this hands-on self-paced specialist booster for consultants

Choose the right deployment pipeline for Power Platform model-driven apps with MVP Marco Totovic. Power Platform vs Azure DevOps pipelines, in 60 minutes.

Prepare for MB-230 with Microsoft MVP Feridun Kadir, covering Dynamics 365 Customer Service, omnichannel, SLAs and Power Platform over 3 days

Learn Dynamics 365 Field Service with Microsoft MVP Feridun Kadir, covering resource scheduling, configuration and incidents in one day

Learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

Learn how to accelerate sales teams’ efforts with relationship-building tools and AI-driven insights, combining Dynamics 365 Sales capabilities with Microsoft Copilot for Sales.

Learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys

This Microsoft Dynamics 365 training provides the fundamentals of Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service and Dynamics 365 Project Operations.

Stay current with Dynamics 365 Customer Insights Journeys with MVP Malin Martnes. Monthly release updates, new features and practical insights, every month.

Learn how to get and set up Power Platform and D365 test environments with Chris Parkes. Free vs paid options, smart choices in 60 minutes.