Dynamics 365 CRM Solutions Training | Learning Journey
Build and grow your Dynamics 365 CRM Solutions expertise
This Learning Journey is designed for consultants and solution specialists who want to master Dynamics 365 CRM Solutions from onboarding to end-to-end customer solutions. Grow your expertise through one continuous learning pathway that evolves with your experience, projects and the wider Microsoft ecosystem.
- Train across the entire Microsoft Dynamics ecosystem
- Build practical, real-world consulting skills
- Access all courses anytime and learn at your own pace
Everything you need to start and advance with Dynamics 365 CRM Solutions
Discover all courses in this Learning Journey
How this Learning Journey works
This is not a collection of isolated technical courses, but a structured pathway for professionals who want to master the full scope of Dynamics 365 CRM solutions. Build your expertise step by step, from foundational knowledge to solution delivery and specialization, while developing skills across CRM, Power Platform and AI capabilities.
From beginners to senior professionals
Designed to fit around busy work schedules
So you never learn alone
With Microsoft MVPs and MCTs
With hands-on projects in the Booster programs
Aligned with the latest Dynamics 365 CRM releases
Prepare for Microsoft certification
This learning journey helps you prepare for Microsoft Dynamics 365 CRM Solutions certifications, aligned with the latest exam requirements.
Explore AI-powered solutions
AI is transforming how customer solutions are designed and delivered. Our AI Learning Journeys help you apply AI in real-world business scenarios and customer engagement processes.
From foundational skills to advanced specialization
Learning Journeys combine structure with flexibility. Grow your expertise step by step through three proficiency levels or jump directly to the topics and courses that match your needs and experience.
Build a strong foundation
Perfect if you’re new to Dynamics 365 CRM Solutions or new in your role. Develop core solution and process knowledge to start contributing to real customer solutions.
Expand your expertise
Once you’ve built a solid foundation, move into more advanced scenarios that prepare you for more complex solutions and implementations.
Niche topics
Dive deeper into specialized topics and stay ahead as the Dynamics 365 ecosystem continues to evolve.
Topics for beginners and more experienced professionals
Within this Learning Journey, you build deep expertise across Dynamics 365 Sales, Customer Engagement, the Power Platform and AI-powered capabilities, with a strong focus on solution design and implementation. Designed for consultants and solution specialists, this Learning Journey helps you:
- Grow from onboarding to a trusted CRM solution expert
- Confidently design and implement Dynamics 365 Sales solutions
- Master low-code customization while maintaining architectural control
- Leverage Power Platform and Copilot effectively
- Strengthen your career with recognized certifications
What our clients are saying
Since implementing Learning Journeys within our organization, we’ve seen better emulation and discussions surrounding solution standards. This, in turn, has contributed to our business’s growth and innovation by enhancing our comprehension of solution standards, effectively preventing non-pertinent, specific developments.
Learning Journeys are very useful in talent management as they offer us the advantage of promoting the growth and development of our team in an efficient and effective way. It has become a fundamental resource when it comes to presenting to candidates a clear training offer with quality content, reinforcing our employee branding.
Learning Journeys allow us to optimize the dedication of our senior resources to training. New recruits can do the training independently and then seniors can contribute to their training in a phase when they add the most value.
Aside from the live webinars, exercises and tests, our consultants really liked the real cases that were used as examples, because they weren’t too far off from what they would actually encounter in their jobs.
Why Learning Journeys grow your organization
- Faster onboarding of CRM consultants
- Consistent solution quality across teams
- Better use of Power Platform and AI capabilities
- Reduced dependency on scarce development profiles
- Develop future-proof skills in a rapidly evolving ecosystem
- A scalable and highly cost-effective training approach
Why train with us?
updated content
of hands-on experience
by MCTs and MVPs
One subscription.
Unlimited access.
A single subscription gives your organization unlimited access to all Learning Journeys and courses. Designed for teams of any size, our model makes continuous skilling scalable, structured and easy to manage.
- More cost-effective than traditional training
- Scales easily with your team and organization
- Predictable annual investment
- Better long-term value from your training budget
Ready to start your Learning Journey?
Our experts are happy to help and answer any questions you may have.
