Course Catalog | Dynamics 365, Power Platform & AI Training

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Webinar
Dynamics 365 CRM

AB-210 Accelerate Sales Pipelines with AI in Dynamics 365

AB-210T00 training: master Dynamics 365 Sales AI, from lead scoring and AI agents to forecasting, dashboards, Power Platform and Copilot Studio integration

Webinar
Dynamics 365 CRM

MB-280T01 - Configure Dynamics 365 Customer Experience Model-Driven Apps

MB-280T01 retired July 31, 2026. AB-410 is the closest continuing path for Dataverse and model-driven app configuration skills.

Webinar
Dynamics 365 CRM

MB-280T02 - Empower Sellers with Dynamics 365 Sales and Microsoft Copilot for Sales

MB-280T02 retired July 31, 2026. AB-210 is the official successor, covering Dynamics 365 Sales with AI agents and Copilot built in.

Webinar
Dynamics 365 CRM

MB-280T03 - Design and Deliver Powerful Customer Experiences with Dynamics 365 Customer Insights

Learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys