Copilot Studio for Business Central Bootcamp
The Definitive Zero-to-Hero Copilot Studio Bootcamp is a full-day, hands-on training for Business Central professionals who want to design, build, and deploy production-ready AI agents using Microsoft Copilot Studio.
This intensive 8-hour session takes you from your first agent through to autonomous, multi-step workflows grounded in real Business Central data. You work with the Business Central MCP Server, perform CRUD operations against live BC data, and build agents capable of handling complex real-world business processes end-to-end.
Real-time support from a team of instructors is available throughout the day.
Whether you are a BC consultant, AL developer, or Power Platform professional, this bootcamp gives you the practical skills and architectural understanding to deliver AI agents your customers can trust and rely on in production.
1. Foundations & Orientation
- Overview — models, what Copilot Studio is, where it fits
- Instructions & Suggested Prompts — a brief primer on how each shapes agent behavior
2. Knowledge Sources
- Hands-on: wire up MS Learn, a single file, and a SharePoint document
- Routing with Topics — teach the agent to pick the right source
- Worked example: using a knowledge source to perform a policy check
3. MCP Tools with Business Central
- A touchpoint on API pages
- Configure MCP in BC
- Quick exercises in Copilot Studio
- When MCP Isn't the Right Fit
4. The Traditional Power Platform BC Connector
- Find Records — vs. Find One Record vs. Get Record
- Create Record — simple create (possibly with dynamic table); without and with Adaptive Card
- Update Record — the systemId principle and how to retrieve it first
- Deep links to BC records via GetURL
- Process-based instructions
- Autonomy with Triggers · brief touchpoint on Evals
- Publishing: Teams, M365 Copilot — quick showcase of SharePoint & Web
- Deploy into BC — today vs. tomorrow: Page Part vs. the future state
5. Prompt Builder & Agent Flow
- Table Filter
- Vendor query split
- Write a row to Excel — Excel connector + Flow
6. Bonus Topics & Resources
- Licensing & credit usage — a few notes worth knowing
- Copilot Studio Kit — namedrop & why it matters
- A short scenario with Code Interpreter
- Using Suggested Prompts — and a workaround for some deployments
Calendar
Enjoy a discount and leverage your Companial Service Funds.
This course is part of the following learning journeys:
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- More training for less budget
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- Guidance for all certifications
Who is this course for?
Business Central consultants, AL developers, and Power Platform professionals who want to build and deploy AI agents using Copilot Studio integrated with Dynamics 365 Business Central. No prior Copilot Studio experience is required, though familiarity with Business Central and basic Power Platform concepts is beneficial.
What will you learn?
- How to design and build production-ready AI agents in Copilot Studio grounded in real Business Central data using RAG patterns and MCP tools.
- How to perform Create, Read, Update, and Delete operations against Business Central data from within a Copilot Studio agent.
- How to work with the Business Central MCP Server to connect agents to live BC data and processes.
- How to design autonomous agent workflows using triggers, agent flows, and human-in-the-loop patterns for real-world business scenarios.
- How to build a support desk agent capable of triage, ticket handling, and email communication with clients using AI orchestration.
- How to deploy and manage agents across Microsoft 365 channels including Teams, M365 Copilot, and Business Central page parts.