Monthly Customer Insights Journeys Update: Stay Current with Every Microsoft Release
Microsoft updates Dynamics 365 Customer Insights Journeys every single month. New features, AI enhancements, performance improvements and platform changes land on a regular cadence, and falling behind means your clients are missing out on capabilities they are already paying for. This monthly expert session with Microsoft MVP and MCT Malin Martnes is your fastest, most reliable way to stay current.
Malin is one of the most respected voices in the Dynamics 365 Customer Insights community, author of the go-to book on D365 Marketing and someone who blogs every release wave in depth. Each month she distills what actually matters, what is new, what has changed and what you should be doing about it, so you can walk straight back into your projects and client conversations with confidence.
One hour a month. Always up to date. Never caught off guard by a release again.
1. What's New this Month
2. Q&A Session
Calendar
Enjoy a discount and leverage your Companial Service Funds.
This course is part of the following learning journeys:
Get a subscription
Unlimited access to all courses, Learning Journeys and ongoing instructor support
Why switch to a subscription?
- More training for less budget
- Stay relevant in a fast-changing industry
- Courses created by MCTs and MVPs
- Faster onboarding for new hires
- Guidance for all certifications
Who is this course for?
Marketing professionals, consultants, IT and data analysts, business leaders and trainers working with Dynamics 365 Customer Insights Journeys who want to stay on top of every Microsoft release and apply new features quickly and confidently.
What will you learn?
- What Microsoft has released in Dynamics 365 Customer Insights Journeys this month, including new features and platform improvements
- How recent AI and Copilot enhancements affect customer journey creation and management
- How to leverage the latest functionalities to optimise your marketing workflows and customer experiences
- How Microsoft incorporates user feedback into releases and what that means for your day-to-day work
- How to plan adoption and training activities around the monthly release cadence
- Practical insights from one of the most knowledgeable voices in the Customer Insights community