Webinar
Instructor-led webinar

MB 210 Microsoft Dynamics 365 Sales

MB 210 Microsoft Dynamics 365 Sales

Please Note: Webinars run in European time zone (CET). Unless otherwise stated, Start Time is 09:00 CET (08:00 GMT) and End Time is 16:30 CET (15:30 GMT).


About the Training
Discover how to effectively manage customers and prospects with Microsoft Dynamics 365 Sales. Learn to configure the system, handle leads and opportunities, manage orders and the product catalog, and analyze sales data. This course also covers working with Dynamics 365 Sales Insights and creating surveys using Dynamics 365 Customer Voice.

Key Training Highlights

  • Gain practical skills in configuring Dynamics 365 Sales
  • Manage leads, opportunities, and orders effectively
  • Analyze sales data and leverage Power BI for insights
  • Learn to work with Dynamics 365 Sales Insights
  • Create surveys using Dynamics 365 Customer Voice
  • Prepare for the Microsoft Dynamics 365 for Sales exam (MB-210)

Training Content - Table of Contents (TOC):

  1. Configure Microsoft Dynamics 365 Sales
  2. Manage leads and opportunities with Dynamics 365 Sales
  3. Manage orders and the product catalog with Dynamics 365 Sales
  4. Manage goals with Dynamics 365 Sales
  5. Analyze Dynamics 365 Sales data
  6. Work with Dynamics 365 Sales Insights
  7. Create surveys with Dynamics 365 Customer Voice

Prepare for a rewarding career in sales management with Dynamics 365. Enroll now!

Course format
Instructor-led webinar
Duration
2 days
Feridun Kadir Profile Picture
Feridun Kadir
MCT & MVP
Webinar Content
1. Configure Microsoft Dynamics 365 Sales
  • Configure organization and management settings
  • Lab 1.1: Validate lab environment
2. Manage leads and opportunities with Dynamics 365 Sales
  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Lab 2.1: Manage customers
3. Manage orders and the product catalog with Dynamics 365 Sales
  • Manage and organize your product catalog with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales
4. Manage goals with Dynamics 365 Sales
  • Define and track individual goals with Dynamics 365 Sales
  • Use goal metrics in Dynamics 365 Sales
5. Analyze Dynamics 365 Sales data
  • Analyze data in Dynamics 365 Sales
  • Analyze data with Power BI
6. Work with Dynamics 365 Sales Insights
  • Configure Sales Insights
7. Create surveys with Dynamics 365 Customer Voice
  • Create a survey project with Dynamics 365 Customer Voice
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys
Trainers
Feridun Kadir Profile Picture
Feridun Kadir
MCT & MVP

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Who is this course for?

This course is designed for individuals aspiring to become Dynamics 365 for Sales Functional Consultants and preparing for the Microsoft Dynamics 365 for Sales exam (MB-210).

A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging stakeholders, and configuring solutions and applications. With expertise in out-of-the-box capabilities, codeless extensibility, and application integrations, the Functional Consultant implements solutions to meet business requirements effectively.
Join this course to embark on your journey as a skilled Dynamics 365 Sales professional.

What will you learn?

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