Webinar
Expert session

Mastering Business Central Implementation Methodology

A successful Business Central implementation is never just a technical achievement. It is a methodology achievement. The projects that go wrong rarely fail because of the software. They fail because of gaps in structure, missed stakeholder alignment, poorly managed phases and decisions made without a clear framework to lean on.

In this 90-minute expert session, Microsoft MVP and MCT Berny Düring walks you through the full implementation lifecycle, from the first stakeholder conversation all the way through to post-go-live maintenance.
Berny covers all six phases in depth, analysis, design, development, testing, deployment and maintenance, with honest attention to the decisions, documents and dynamics that determine whether a project lands smoothly or runs into trouble.

Real-world lessons from both successful and challenging implementations are woven throughout, so you walk away with practical insight you can apply immediately, not textbook theory.
The consultants who deliver great implementations are not the ones who work harder. They are the ones who work with a better framework.

Course format
Expert session
Duration
1 day
Berny Düring Profile Picture
Berny Düring
MCT & MVP
Webinar Content
1. Introduction to Business Central Implementation Methodology
  • Overview of SDLC and its relevance to Business Central implementations.
  • The importance of a structured approach in successful deployments.
  • Overview of the old Navision Implementation methodology.
  • The importance of upfront training, and involvement of the customer upfront in the implementation process.
2. Phase 1: Analysis
  • Understanding business requirements and gathering data.
  • The role of workshops, documentation, and stakeholder alignment.
  • The role of the Functional Requirements Document.
3. Phase 2: Design
  • Translating requirements into a technical and functional design.
  • Involving Super Users and key stakeholders to ensure alignment.
4. Phase 3: Development
  • Coding, configuration, and customizations within Business Central.
  • Best practices for maintaining quality and minimizing rework.
  • A look at the role of Development and Customization during an implementation, and the evaluation of the need for Development.
5. Phase 4: Testing
  • Types of testing: unit testing, user acceptance testing (UAT), and integration testing.
  • Strategies for effective test planning and execution.
  • Testing tools available to us to use during this phase.
6. Phase 5: Deployment
  • The go-live process and critical steps for a smooth transition.
  • Change management and user training as essential components.
7. Phase 6: Maintenance
  • Post-implementation support and ongoing system optimization.
  • Role of feedback loops and continuous improvement.
8. Lessons Learned and Best Practices
  • Sharing of real-world experiences from successful and challenging implementations.
  • Practical tips and advice from the trenches.
9. Q&A and Next Steps
  • Open floor for questions and discussion.
  • Recap of key takeaways and recommendations for further learning.
Trainers
Berny Düring Profile Picture
Berny Düring
MCT & MVP

Calendar

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Available webinar sessions with pricing
Webinar Price Actions
18/05/2026 (15:00 - 16:30 CET/CEST) € 75,00 Register
20/07/2026 (15:00 - 16:30 CET/CEST) € 75,00 Register
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This course is part of the following learning journeys:

  • Business Central Consultant Learning Journey
  • Business Central Developer Learning Journey

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Who is this course for?

Functional consultants, project leads and implementation professionals working with Business Central who want to strengthen their methodology, avoid common pitfalls and bring more structure and confidence to their next project.

What will you learn?

  • How to structure a Business Central implementation across all six phases, from analysis through to maintenance
  • What the key deliverables are at each phase, including how to work with a Functional Requirements Document effectively
  • How to involve super users and stakeholders at the right moments to build buy-in and avoid rework
  • When to customise and when to push back, one of the most important judgment calls in any implementation
  • How to approach testing and go-live planning with confidence and a clear process
  • Lessons learned and best practices drawn from real Business Central implementations, both the successes and the hard lessons